Privacy Policy
This Privacy Policy explains how Fairwind Harbor LLC collects, uses, stores, and discloses personal information in connection with fairwindharbor.solutions and its company-level billing and customer support activities.
Fairwind Harbor LLC is a limited liability company registered in Wyoming, United States. It operates Dinu Energy and Refine Intention.
1. Scope of This Policy
This policy applies to information processed through our corporate website, billing operations, payment records, and communications sent to support@fairwindharbor.solutions.
Our businesses maintain their own privacy policies covering their respective websites, products, and services:
Those policies provide additional information about the personal data processed in connection with each business.
2. Information We Collect
Depending on your interaction with us, we may process the following categories of information.
Contact information: Email addresses and any personal information voluntarily included in correspondence with our support address.
Billing and transaction information: Purchase email addresses, products or services purchased, payment amounts, currencies, transaction identifiers, payment status, applicable tax information, refund records, and related billing details.
Technical information: When you access our website, hosting and security providers may process IP addresses, browser information, device details, request timestamps, and technical logs necessary to deliver and protect the website.
Payment card information is handled by our payment processor. We do not ordinarily receive or store complete payment card numbers through our corporate website.
3. How We Use Information
We process information for the following purposes:
Payment administration: Processing and reconciling transactions, issuing receipts, administering refunds, and resolving payment-related questions.
Customer support: Responding to inquiries, identifying relevant transactions, and assisting customers of our businesses.
Legal and accounting requirements: Maintaining records needed for taxation, financial reporting, regulatory compliance, and the establishment or defense of legal claims.
Website operation and security: Delivering the website, maintaining its availability, and protecting our systems against misuse and unauthorized access.
4. Legal Bases for Processing
Where applicable data protection law requires a legal basis, we rely on one or more of the following:
Contractual necessity: To administer purchases, payments, and related customer requests.
Legal obligations: To comply with applicable tax, accounting, financial, and other legal requirements.
Legitimate interests: To operate our business responsibly, provide customer support, maintain security, prevent fraud, and resolve disputes, subject to applicable legal protections.
Consent: Where consent is required for a particular processing activity, we will seek it in accordance with applicable law.
5. Service Providers and Disclosure
We use third-party service providers to support our operations, including:
Stripe: For payment processing, billing, transaction records, and related payment services.
Google Workspace: For business email and customer-support communications.
Cloudflare: For website hosting, DNS infrastructure, and security services.
These providers process information according to their respective roles, agreements, and applicable privacy obligations.
We may also disclose information where required by law, to protect our rights, or to establish, exercise, or defend legal claims.
We do not sell personal information collected through this corporate website or its billing-support operations.
6. Cookies and Website Technology
fairwindharbor.solutions is a static corporate information website. It does not require visitor registration or an account to access its content.
The website does not intentionally deploy advertising or behavioral analytics cookies.
Our hosting and security infrastructure may use technically necessary cookies or similar mechanisms to maintain website security and functionality.
External websites linked from this site may use their own cookies and technologies, governed by their respective privacy policies.
7. International Data Processing
Fairwind Harbor LLC is established in the United States, and information may be processed or stored in the United States or other countries where our service providers operate.
Where applicable law requires safeguards for international transfers of personal information, we use legally recognized transfer mechanisms and appropriate contractual protections.
You may contact us to request further information concerning applicable international transfer safeguards.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.
Billing and transaction records may be retained for the periods required by tax, accounting, and financial laws.
Customer-support correspondence is retained according to the nature of the inquiry, ongoing business needs, and applicable legal obligations.
Technical and security records are retained according to operational requirements and applicable provider retention settings.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.
No internet-based service or electronic storage system can guarantee absolute security.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of processing of your personal information.
You may also have rights to object to certain processing, receive portable copies of applicable information, withdraw consent where processing relies on consent, or lodge a complaint with a competent data protection authority.
To submit a privacy request, contact us at:
support@fairwindharbor.solutions
We will assess and respond to requests in accordance with applicable law.
11. Children's Privacy
This corporate website is not specifically directed toward children. We do not intentionally solicit personal information from children through this website.
12. External Websites
Our website contains links to other websites, including the official Dinu Energy and Refine Intention websites.
Information collected through those websites is subject to their applicable privacy policies and disclosures.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our operations, service providers, or legal requirements.
Updates will be published on this page with a revised effective date.
14. Contact Information
For questions concerning this Privacy Policy or the processing of your personal information, contact:
Fairwind Harbor LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States